Features
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Very few of the government's much-vaunted 'efficiency savings' can be justified by hard evidence, experts say. As a result, they may actually harm services
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There may not be the predicted 'bonfire of the quangos', but they are in for a bumpy ride and a overhaul, which ever party wins the next election. Those that do survive may find themselves merged with others or brought back under central control
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As the general election approaches, political and policymaking interest in developing mutual forms of public service provision is growing, especially in the health sector
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If councils are reluctant to follow the Total Place agenda of working together to deliver services more cheaply, will ministers force them to, asks Max Rashbrooke
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A new report on customer satisfaction from the Institute of Customer Service has highlighted inherent problems in the public sector, including the beleaguered Post office, even though its ratings have risen since 2007
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News
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All the talk is of mutuals being the way forward for public services. Tory leader David Cameron is a champion of the idea, and there is interest from local government services - but how would they work?
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A survey of senior council managers has revealed that despite financial and social challenges, local authorities remain bullish about the future and are being creative with IT solutions as they strive to deliver 'more for less'
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This week the government's launched its property asset management with a vice admiral at the helm to steer it through the choppy waters currently lapping at Whitehall's shore
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Up to 270,000 civil servants, including House of Commons security staff, are expected to join a two-day strike called by the PCS union as a protest against changes to redundancy payments
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